top of page
Customer Support
Cake Stories offers dedicated customer support to ensure a delightful experience for all cake enthusiasts. Our support team is here to assist you with any queries or assistance you may need.
We're Here to Help!
Have a question in mind? Fill out the form below, and our support team will get back to you in no time.
Chat with Our Support Team
Cake Stories' support team is always ready to chat with you. Feel free to reach out to us for any help or guidance.
Location
Visit Us at Our Locations
Cake Stories has its presence in various locations to serve you better. Get to know our physical store addresses and pay us a visit!
FAQ
Cake Stories FAQ
-
Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
-
What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
-
Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
-
How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
-
How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
-
Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
bottom of page